FAQs About Teledentistry

Teledentistry Dental Group Of Westcester

Dental Group of Westchester now offers another way to make an appointment from the comfort of wherever you are. These are some FAQs about Teledentistry.

1. What is teledentistry?

Technology is changing day by day due to the COVID-19 pandemic. Via Teledentistry, Dental Offices now have access to a HIPPA Compliant portal which allows for Video communications. Now you can visit a dentist directly from the comfort of your home.

2. What kind of services can be performed with Teledentistry?

Teledentistry can be an asset for consultations and limited oral evaluation. Not all dental conditions can be treated via Telehealth, but there are some concerns that can easily be answered via this service.

3. What kind of equipment do I need to do a Teledentistry consultation?

- A computer or tablet with internet (& Camera for Video Consultations)
- Any smartphone device with internet access (& Camera for Video Consultations)

4. Can a dentist diagnose via Teledentistry?

Yes. Webcams, Computer, Tablets, and Smart Phones all have high definition videos This allows the Dentist to see your issue with clarity. If your particular condition can not be diagnosed in this manner and an in-person visit is required you will be informed during the virtual visit.

5. Can I be prescribed medication during a Teledentistry Consultation?

Yes. If our dentist is able to effectively diagnose your condition, a service (e-Prescribe) allows the dentist to send prescriptions electronically.

6. Where can I have a Teledentistry consultation?

Teledentistry is a mobile service! You do not need to do this in a specific setting. You can be in the Tri-State area or anywhere in the world. If you have an internet connection you will have access to our knowledgeable dentists.

7. Does my Insurance Cover Teledentistry?

Most insurance companies are changing their policies and are allowing for this service due to COVID-19. It is not clear which ones exactly, but if you have active insurance, most consultations can be billed to your insurance company for reimbursement. Our office will go above and beyond to try and obtain your maximum reimbursement.

Other dental offices that also offer Teledentistry service